Nonprofits are asking…
Why do some of our donors stay while others leave?
Why do we invest so much money and staff time in donor acquisition?
How can we reduce donor attrition?
Donor Experience Partners (DXP) has come up with innovative solutions to these questions. DXP is a fundraising research & consulting firm specializing in the assessment and analysis of donor experience. We partner with nonprofits in addressing donor experience with the goal of helping them achieve their financial goals and elevate donor commitment, engagement, and retention.
We conduct Donor Experience Assessments using our proprietary Donor Experience Survey administered directly to their donors.
Most nonprofits do not have the bandwidth nor funding to search out new donor after new donor. We provide nonprofits with a way to assess donor experience, a critical precursor to donor attrition that is often overlooked in the continuum between donor acquisition and donor attrition. The results of the survey can help take the pulse of the existing donor pool in preparation for:
- Capital Campaigns
- Major Gifts
- Annual Giving
- Planned Giving
- Signature Events
Our Approach – Listening to the Voices of Donors
Our Services
DX Assessment
DX Consultation & Coaching
DX Training & Workshops
When using the Donor Experience Survey, we were able to segment our donor base, allowing us to see the differences in experience between our high-end and capital donors and annual donors… Continue Reading
Our Clients
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